At Saferaahi, we strive to provide the best security solutions for your vehicle. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns & Replacements

• 7-Day Replacement Policy: You have 7 calendar days to request a replacement for an item from the date you received it.
• Eligibility: To be eligible for a return/replacement:
  • The device must be unused and in the same condition that you received it.
  • It must be in the original packaging with all accessories, manuals, and wires included.
  • You must provide the receipt or proof of purchase.
• Defective/Damaged Items: If you receive a damaged or non-functioning unit, we will replace it free of charge after troubleshooting with our technical team.

2. Refunds

• Once we receive your returned item, we will inspect it.
• If your return is approved, we will initiate a refund to your original method of payment (Credit Card/UPI/Bank Transfer).
• You will receive the credit within 5–7 business days, depending on your bank's policies.

3. Non-Returnable Items

• Items damaged due to improper installation (wire cutting outside of instructions).
• Physical damage caused by water (unless IP67 rated) or accidents.
• Subscription plans/Software renewals once activated.

4. Warranty

• Saferaahi devices come with a 2-Year Warranty against manufacturing defects.
• Warranty does not cover physical damage, water damage, or burnout due to high voltage.

5. Cancellation Policy

• You can cancel your order before it has been shipped for a full refund.
• If the order has already been shipped, you must accept the delivery and initiate a return process.

6. Contact Us
To initiate a return or claim warranty:

Email: [email protected]
Phone/WhatsApp: +91 831 874 6835 · Chat on WhatsApp